Customer Relationship Management

Businesses all over the world are benefiting from CRM systems and solutions irrespective of whether they are big or small. CRM is not just about converting potential customers but seeking a long term relationship with them for return business. At Staghorn Technology Group, we specialize in providing our customers with turnkey CRM solutions. We will guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy.

Customer Relationship Management (CRM) Solutions
Businesses all over the world are benefiting from CRM systems and solutions irrespective of whether they are big or small. CRM is not just about converting potential customers but seeking a long term relationship with them for return business.
At Staghorn Technology Group, we specialize in providing our customers with turnkey CRM solutions. We will guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy.

  • CRM Benefits
  • 360 degree view of business
  • Organizational-level data sharing
  • Reduce cost on customer acquisition
  • Centralized customer interaction
  • Improved customer support
  • Increase customer satisfaction
  • High rate of customer retention
  • Boost new business
  • Increase revenue at low cost

Customer Relationship Management (CRM) Strategy
Deep understanding of all aspects of the CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to our client’s requirements and business specifics. We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees based on the most up-to-date technologies. Our experts will help you understand all the implementation possibilities and help you select the right components.

  • CRM Development Stages
  • CRM Strategy and Requirements Definition
  • Business Processes Modeling & Streamlining
  • Technical Architecture Design
  • GUI Design and Usability Modeling
  • 3d Party Software Selection and Integration
  • Customization / Change Management
  • Implementation / Full Testing / Deployment
  • Legacy Applications Integration and Web-Enabling
  • Data Migration

Turn Your Business Dreams Into Reality