Applied Open Source offers a variety of AI and IT services to help you stay ahead of the trends and better serve your clients.
Engagements are designed to be practical, measurable, and aligned with your budget and internal capabilities.
AI & Automation Services
Applied Open Source designs and implements applied AI solutions that streamline operations, improve customer experience,
and unlock new revenue opportunities.
AI Strategy & Roadmap
Assessment of current systems, data, and workflows
Identification and prioritization of AI use cases by ROI and complexity
Recommendations on tools, platforms (cloud vs. open source), and architecture
Security, governance, and risk considerations for AI initiatives
AI Assistants & Copilots
AI chatbots for websites, portals, and internal tools
Internal knowledge copilots trained on your SOPs, policies, and documentation
Sales and support copilots that summarize calls, emails, and tickets
Multi-channel assistants integrated with email, chat, and collaboration tools
AI Automation & Integrations
Lead intake and qualification workflows connected to your CRM
Ticket and email triage with auto-drafted responses for human review
Document workflows: classify, extract key fields, and route to the right systems
Automations that connect CRM, ERP, HR, finance, and marketing platforms
Voice & Conversational AI
AI phone receptionists for answering, qualifying, and routing calls
Voice assistants for customer support lines and internal help desks
Meeting and call summarization with action items and follow-ups
Multilingual voice experiences for sales and support teams
AI-Driven Analytics & Reporting
Natural-language access to metrics and reports
Automated executive summaries and KPI narratives
Anomaly detection on key business and operational indicators
Guidance on making data “AI-ready” across your stack
IT Services
In addition to AI-focused offerings, Applied Open Source continues to provide core IT services to ensure your
infrastructure and applications are secure, reliable, and ready for modern workloads.
Applied Open Source offers a variety of IT Services to help you stay ahead of the trends and better serve your clients.
Our team will work with you to address everything from developing specialized software solutions to assessing your
security and data privacy posture.
Our team is certified to provide the following IT Services:
Software Development
Mobile Development
Web Design
Salesforce / CRM
PCI Compliance Evaluations
Live Streaming / WebRTC
Cloud Support
Network Support
AI and IT services can be delivered independently or as part of an integrated engagement, ensuring that new AI capabilities are built on a solid technical foundation.
