After years of experience with IT and business solutions implementations, Applied Open Source has refined a selection of
AI and software solutions to address your web portal, customer relationship management (CRM), operations, and resource
management needs. Partnering with you, we collaborate to understand your business objectives and develop the most effective
and cost-efficient strategy to carry out your vision.
As part of our service, we design and deploy AI-enabled solutions and business platforms, modify them at the code and data level
according to your specifications, and provide ongoing support before, during, and after deployment.
AI Solutions
Applied Open Source delivers opinionated AI solution bundles that solve common challenges for small and mid-size organizations.
Customer Support AI Suite
Designed for: Support teams handling repetitive inquiries across email, web, and phone.
AI support agent for your website, portals, and knowledge base
Automatic classification and routing of incoming tickets and emails
Draft responses for human review to reduce handling time
Analytics on deflection, response times, and common issues
Sales & Lead Generation AI Suite
Designed for: Organizations that need more pipeline and faster response without adding headcount.
AI website assistant focused on pre-sales questions and lead capture
Lead scoring and qualification integrated with your CRM
Automatic drafting of personalized outreach and follow-ups
Call summarization with next-step suggestions for sales teams
Operations & Back-Office Automation
Designed for: Companies with many manual, repetitive internal processes.
Invoice and document intake: classify, extract key data, and route to the right systems
HR onboarding workflows: offers, policy acknowledgments, and account setup automations
Routine reporting with plain-language summaries and scheduled delivery
SOP and policy copilot to answer “how do we do this?” questions
AI Knowledge Hub
Designed for: Organizations with scattered documentation and “tribal knowledge.”
Unified search across files, wikis, internal sites, and portals
Chat interface that answers questions with links back to source documents
Role-based access controls and logging for compliance
Optional voice access for hands-free or mobile use cases
AI-Ready Open Source Stack
Designed for: Teams that prefer open-source, self-hosted, or hybrid AI deployments.
Selection and deployment of open-source AI components (LLMs, vector stores, workflow engines)
Containerized, cloud-ready architectures for on-prem or hybrid environments
Integration of AI services into existing applications and data platforms
Knowledge transfer and documentation for your internal team
Business Solutions Software
In addition to AI-focused offerings, Applied Open Source provides a curated set of business solutions platforms for
resource planning, customer management, and operations. These systems can be deployed on their own or enhanced with AI
to provide smarter automation and decision support.
All Applied Open Source-selected business solutions feature:
Web-based access from anywhere
Cloud or server hosting, onsite or offsite
SSL 128-bit encryption
Built-in security access control
Administrator rights for your solutions
White-labeling for your company’s branding
Our business solutions include:
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Human Resource Management
E-Commerce Platforms and Online Stores
Social Network / Community Portals
Real Estate Management Systems
Whether starting with core business platforms or leading with AI, Applied Open Source can combine these solutions into a
coherent architecture that supports your current operations and future growth.
