After years of experience with IT and business solutions implementations, Applied Open Source has refined a selection of
AI and software solutions to address your web portal, customer relationship management (CRM), operations, and resource
management needs. Partnering with you, we collaborate to understand your business objectives and develop the most effective
and cost-efficient strategy to carry out your vision.
As part of our service, we design and deploy AI-enabled solutions and business platforms, modify them at the code and data level
according to your specifications, and provide ongoing support before, during, and after deployment.
AI Solutions
Applied Open Source delivers opinionated AI solution bundles that solve common challenges for small and mid-size organizations.
Customer Support AI Suite
Designed for: Support teams handling repetitive inquiries across email, web, and phone.
- AI support agent for your website, portals, and knowledge base
- Automatic classification and routing of incoming tickets and emails
- Draft responses for human review to reduce handling time
- Analytics on deflection, response times, and common issues
Sales & Lead Generation AI Suite
Designed for: Organizations that need more pipeline and faster response without adding headcount.
- AI website assistant focused on pre-sales questions and lead capture
- Lead scoring and qualification integrated with your CRM
- Automatic drafting of personalized outreach and follow-ups
- Call summarization with next-step suggestions for sales teams
Operations & Back-Office Automation
Designed for: Companies with many manual, repetitive internal processes.
- Invoice and document intake: classify, extract key data, and route to the right systems
- HR onboarding workflows: offers, policy acknowledgments, and account setup automations
- Routine reporting with plain-language summaries and scheduled delivery
- SOP and policy copilot to answer “how do we do this?” questions
AI Knowledge Hub
Designed for: Organizations with scattered documentation and “tribal knowledge.”
- Unified search across files, wikis, internal sites, and portals
- Chat interface that answers questions with links back to source documents
- Role-based access controls and logging for compliance
- Optional voice access for hands-free or mobile use cases
AI-Ready Open Source Stack
Designed for: Teams that prefer open-source, self-hosted, or hybrid AI deployments.
- Selection and deployment of open-source AI components (LLMs, vector stores, workflow engines)
- Containerized, cloud-ready architectures for on-prem or hybrid environments
- Integration of AI services into existing applications and data platforms
- Knowledge transfer and documentation for your internal team
Business Solutions Software
In addition to AI-focused offerings, Applied Open Source provides a curated set of business solutions platforms for
resource planning, customer management, and operations. These systems can be deployed on their own or enhanced with AI
to provide smarter automation and decision support.
All Applied Open Source-selected business solutions feature:
- Web-based access from anywhere
- Cloud or server hosting, onsite or offsite
- Modern TLS encryption
- Role-based access controls
- Secure deployment practices
- Configurable audit logging
- Administrator rights for your solutions
- White-labeling for your company’s branding
Our business solutions include:
- Enterprise Resource Planning (ERP)
- Customer Relationship Management (CRM)
- Human Resource Management
- E-Commerce Platforms and Online Stores
- Social Network / Community Portals
- Real Estate Management Systems
Whether starting with core business platforms or leading with AI, Applied Open Source can combine these solutions into a
coherent architecture that supports your current operations and future growth.
